FAQs

Subscription

Do I need to enter my bank details to do a free trial?

No, you only need to provide your name and email. Billing will only be set up once the first orders are made.

What is the commitment period?

None. You can stop your subscription at any time.

How can I pay for the subscription?

By monthly direct debit on your credit card. If you do not have a credit card, you can pay by transfer with a minimum commitment of 12 months.

I have several locations, do I need to pay a subscription for each location?

Yes. Note that discounts are possible for chains of 6 locations or more. Contact us to learn more.

Specific Pricing

Chains

For chains of 6 locations or more, the monthly subscription fee is decreasing according to the following scale:

• Locations 1 to 5: €35
• Locations 6 to 30: €30
• Locations 31 and more: €27

For example, for a chain of 12 locations, the subscription will be €35 for the first 5 locations, then €30 for the next 7.

Dark Kitchen

Dark Kitchens are restaurants with multiple virtual brands. On HubRise, a Dark Kitchen is a location connected to several Uber Eats, Deliveroo, etc., accounts.

The following rates apply to Dark Kitchens:

• Setup fee: €25 per Uber Eats, Deliveroo, etc., account.

• Monthly subscription varies depending on the number of orders:

  • 0 to 1,500 orders per month: €35 (normal rate)
  • 1,501 to 3,000 orders per month: €55
  • 3,001 to 4,500 orders per month: €75
  • And so on, with an additional €20 for every additional 1,500 orders.