How can I take advantage of the new Lightspeed Restaurant integration features?

To take advantage of the features offered by the new integration with Lightspeed Restaurant, such as catalog synchronisation or order pull from your EPOS into HubRise, you need to update Lightspeed Restaurant Bridge. To do this, follow the steps below.

Reconnecting the Lightspeed Restaurant Bridge app

1. From the HubRise back office, select CONNECTIONS.
2. In the Lightspeed Restaurant Bridge app, click on Actions > Disconnect.
3. Click on View available apps.
4. Select the location to connect using the Location dropdown menu at the top of the page.
5. Search for the Lightspeed Restaurant Bridge app, click on it then on Connect, and follow the instructions.

For more information, check the Block or Disconnect App and Connect a New App pages.

Reconnecting your Lightspeed account

1. From the HubRise back office, select CONNECTIONS.
2. In the Lightspeed Restaurant Bridge app, click Open. The Lightspeed Restaurant Bridge app opens in a new browser tab.
3. Open the Configuration page.
4. Click on Reset the configuration, located at the bottom of the page. In the confirmation modal, click on Reset.
5. Then, click on Connect Lightspeed. If you are redirected to your Lightspeed space, have your credentials ready and log into your Lightspeed account.
6. Select your restaurant and click on Save.
7. Optional: If you wish to synchronise your Lightspeed menu, select a menu in the Catalog section.
8. Optional: If you wish to send Lightspeed orders into HubRise, select Pull orders from Lightspeed > Pull orders > Enabled for dine-in sales or Enabled for all sales.
9. Click Save.

If you have multiple locations, repeat the above steps for each of them.