Connect to HubRise

IMPORTANT NOTE: If you do not have a HubRise account yet, register on our Signup Page. It only takes a minute!

Connect Tablati

To can connect Tablati to HubRise, follow these steps :

1. From Tablati's back office, click Paramètres (Settings) and then Connexion HubRise (Connect HubRise).
2. Click the Connecter (Connect) button. You are redirected to the HubRise interface. If this is your first time logging in, create a HubRise account. For more information, check out our Getting Started Guide.
3. If your account has multiple locations, expand the Choose location section to select the desired location, and click Allow. For locations with multiple customer lists or catalogs, click Next to display the corresponding dropdown lists, and select the desired options.
4. Click Authorise.
5. You are redirected to the Tablati's interface, and the connection to HubRise is established.

Give Access to Tablati Support

To facilitate the handling of your support requests, you need to grant your Tablati provider access to your HubRise account.

To grant access to Tablati, proceed as follows:

1. From the HubRise back office, select SETTINGS in the left-hand menu.
2. In the Permissions section, add contact@tablati.ma.
3. Click on Edit permissions and select the permissions to grant Tablati support access to your account or location. Among the predefined roles in the dropdown menu, the Technical Partner role is recommended.

Adding a user is the recommended way to grant access to a third party to your HubRise account or location. Sharing passwords is not recommended for security reasons. For more information on permissions, see the Permissions help page.

Contact Tablati Support

To request the connection of your table ordering and payment solution to the editor, contact Tablati support via email at contact@tablati.ma. You can include support@hubrise.com in copy for a coordinated follow-up between our two teams.

Include in your request the name of your HubRise account, its HubRise identifier and the location to connect. For more information, see Location Name and ID.

Disconnect Tablati

If you need to temporarily stop receiving orders from HubRise, you can block the connection between Tablati and HubRise. For more information, see Block or Disconnect App.

If, on the contrary, you need to stop sending Tablati's orders to HubRise altogether, it is preferable to disconnect Tablati from HubRise via the Tablati back office.

To disconnect Tablati from HubRise, follow these steps :

1. From Tablati's back office, click Paramètres (Settings) and then Connexion HubRise (Connect HubRise).
2. Click the Disconnect (Connect) button.
3. You have successfully logged out. The following message is displayed on a green background Le Token a été supprimé avec succès ! (The token has been successfully deleted!).