Food Ordering Platforms

With HubRise, you can receive orders from Deliveroo, Just Eat, Uber Eats and other food platforms in Lightspeed Restaurant. You can also push your menu from Lightspeed Restaurant to food platforms.

This page describes the settings to use to connect food ordering platforms to Lightspeed Restaurant.

For more information, check the documentation of these platforms in our Apps page.

Configuration on Lightspeed Restaurant

Depending on your needs, you will need to create items, payment methods and account profiles in Lightspeed Restaurant.

If you prefer to let Lightspeed support configure these items for you, make sure to use the following channel names in support tickets to avoid any confusion:

Platform	Channel name
Deliveroo	Deliveroo
Just-Eat.ch	Eat.ch (EAT)
Just Eat	Just Eat (JE)
HOP Delivery	HOP Delivery
Smood	Smood
Takeaway.com	Takeaway.com (TA)
Thuisbezorgd.nl	Thuisbezorgd.nl (TH)
Uber Eats	Uber Eats

By convention, Lightspeed support team uses the predefined ref codes documented in this page when they set up the integration. If you configure the Lightspeed back office autonomously, we recommend that you use the same codes, as this will simplify troubleshooting.

For detailed instructions on how to create ref codes in the Lightspeed back office, see Creating Ref Codes.

Deliveroo

To receive Deliveroo orders in Lightspeed Restaurant, you first need to connect Deliveroo Bridge, an app included in your HubRise subscription. For more information about Deliveroo Bridge, see the Deliveroo Bridge documentation.

In the Deliveroo Bridge configuration page, use the following settings:

Section	Name	Ref code
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Deliveroo fulfilled ref code	DVAP
Service types	Restaurant fulfilled ref code	DVMD
Service types	Takeaway ref code	DVMTA
Service types	Send orders delivered by Deliveroo as	delivery orders
Discounts	Discount ref code	DELD99
Charges	Delivery charge ref code	DELD77
Charges	Surcharge ref code	DELD88
Charges	Bag fee ref code	(ask support@hubrise.com if you need it)
Payments	Online payment ref code	DVPM
Payments	Cash payment ref code	(leave empty)
Customers	Duplicate phone access code in [...]	Tick this box

Just Eat

Just Eat offers two APIs:

• The Flyt API is used on the Just-Eat.co.uk, Just-Eat.ie, Menulog and SkipTheDishes platforms, and for chains on other markets. This API allows you to synchronise the orders and the menu.
• The Takeaway API, the older one, is used for independents on other markets. It allows you to receive orders, but not to send the menu.

If you are not sure which API to use, contact support@hubrise.com.

Just Eat via Takeaway API

To receive Just Eat orders in Lightspeed Restaurant via Takeaway API, you first need to connect Just Eat Takeaway Bridge, an app included in your HubRise subscription. For more information about Just Eat Takeaway Bridge, see the Just Eat Takeaway Bridge documentation.

Just Eat via Flyt API

To receive Just Eat orders in Lightspeed Restaurant via Flyt API, you first need to connect Just Eat Flyt Bridge, an app included in your HubRise subscription. For more information about Just Eat Flyt Bridge, see the Just Eat Flyt Bridge documentation.

Just-Eat.ch

Just-Eat.ch uses the Just Eat via TakeawayAPI. In the Just Eat Takeaway Bridge configuration page, use the following settings:

Section	Name	Ref code
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Just-Eat.ch delivery ref code	EATAP
Service types	Restaurant delivery ref code	EATDRAP
Service types	Takeaway ref code	EATEATAP
Service types	Send orders delivered by the platform as	delivery orders
Discounts	Discount ref code	EAT99
Charges	Delivery charge ref code	EAT77
Charges	Service fee ref code	EAT66
Payments	Online payment ref code	EATPM
Payments	Cash payment ref code	(leave empty)

Just Eat.co.uk and Just Eat.ie

These platforms use the Just Eat via Flyt API. In the Just Eat Flyt Bridge configuration page, use the following settings:

Section	Name	Ref code
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Just Eat delivery ref code	JEAP
Service types	Restaurant delivery ref code	JEDRAP
Service types	Takeaway ref code	JETAAP
Service types	Send orders delivered by the platform as	delivery orders
Discounts	Discount ref code	JE99
Charges	Delivery charge ref code	JE77
Charges	Service charge ref code	JE66
Charges	Bag fee ref code	Create a product with variable positive price and use its Code.
Charges	Small order fee ref code	Create a product with variable positive price and use its Code.
Charges	Driver tip ref code	Create a product with variable positive price and use its Code.
Charges	Other charge ref code	Create a product with variable positive price and use its Code.
Payments	Online payment ref code	JEPM
Payments	Cash payment ref code	(leave empty)
Customers	Duplicate phone access code in [...]	Tick this box

Takeaway.com

Takeaway.com uses the Just Eat via Takeaway API. In the Just Eat Takeaway Bridge configuration page, use the following settings:

Section	Name	Ref code
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Takeaway.com delivery ref code	TAAP
Service types	Restaurant delivery ref code	TADRAP
Service types	Takeaway ref code	TATAAP
Service types	Send orders delivered by the platform as	delivery orders
Discounts	Discount ref code	TA99
Charges	Delivery charge ref code	TA77
Payments	Online payment ref code	TAPM
Payments	Cash payment ref code	(leave empty)

Thuisbezorgd.nl

Thuisbezorgd.nl uses the Just Eat via Takeaway API. In the Just Eat Takeaway Bridge configuration page, use the following settings:

Section	Name	Ref code
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Thuisbezorgd.nl delivery ref code	THAP
Service types	Restaurant delivery ref code	THDRAP
Service types	Takeaway ref code	THTHAP
Service types	Send orders delivered by the platform as	delivery orders
Discounts	Discount ref code	TH99
Charges	Delivery charge ref code	TH77
Payments	Online payment ref code	THPM
Payments	Cash payment ref code	(leave empty)

HOP Delivery

To receive your HOP Delivery orders in Lightspeed, use the following values to configure HOP Delivery. For assistance, contact HOP Delivery support team.

Section	Name	Ref code
Service types	HOP fulfilled ref code	HOPDEL
Service types	Restaurant fulfilled ref code	HOPREST
Service types	Takeaway ref code	HOPCOL
Discounts	Discount ref code	HOP99
Charges	Delivery charge ref code	HOP77
Charges	Service fee ref code	HOP88
Payments	HOP payment ref code	HOPPM
Payments	Cash payment ref code	(leave empty)

Smood

To receive your Smood orders in Lightspeed, use the following values to configure Smood. For assistance, contact Smood support team. For more details on how to configure the parameters in Smood, see the Smood documentation.

Section	Name	Ref code
Service types	Platform delivery ref code	SMOODDEL
Service types	Restaurant delivery ref code	SMOODRDEL
Service types	Takeaway ref code	SMOODCOL
Service types	Send orders delivered by Smood as	Delivery
Discounts	Discount ref code	SMOOD99
Discounts	Promotion ref code	SMOOD99
Charges	Delivery charge ref code	SMOOD77
Payments	Online payment ref code	SMOODPM

Uber Eats

To receive Uber Eats orders in Lightspeed Restaurant, you first need to connect Uber Eats Bridge, an app included in your HubRise subscription. For more information about Uber Eats Bridge, see the Uber Eats Bridge documentation.

In the Uber Eats Bridge configuration page, use the following settings:

Section	Name	Ref code or value
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Uber delivery ref code	UEAP
Service types	Restaurant delivery ref code	UENDAP
Service types	Takeaway ref code	UEPUAP
Service types	Eat-in ref code	UEDIAP
Service types	Send orders delivered by Uber Eats as	delivery orders
Special items	Disposable items ref code	Create a product with price = 0 in Lightspeed and use its Code. (*)
Discounts	Discount ref code	UE99
Charges	Delivery charge ref code	UE77
Charges	Small order fee ref code	Create a product with variable positive price and use its Code.
Charges	Tip ref code	Create a product with variable positive price and use its Code.
Payments	Online payment ref code	UEPM
Payments	Cash payment ref code	(leave empty)
Customers	Duplicate phone access code in [...]	Tick this box

(*) Only applies if you offer disposable items, such as cutlery, napkins, etc.