Connect to HubRise

IMPORTANT NOTE: If you do not have a HubRise account yet, register on our Signup Page. It only takes a minute!

Connect NetFood

Only the NetFood support team can connect your EPOS to HubRise.

To connect NetFood to HubRise, proceed as follows:

1. Grant NetFood access to your HubRise account. For more information, see Grant Access to NetFood Support.
2. Contact the NetFood support team who will establish the connection to HubRise. For more information, see Contact NetFood Support.

Grant Access to NetFood Support

To connect NetFood, you need to grant NetFood support access to your HubRise account. This will also allow NetFood support to troubleshoot any issues you may encounter.

To grant access to NetFood, proceed as follows:

1. From the HubRise back office, select SETTINGS in the left-hand menu.
2. In the Permissions section, enter amministrazione@netinformatica.eu and select Manager in the drop-down list of roles.
3. Click the + icon to grant NetFood support access to your account.

Adding a user is the recommended way to grant access to a third party to your HubRise account or location. Sharing passwords is not recommended for security reasons. For more information on permissions, see the Permissions help page.

Contact NetFood Support

To request the connection of your EPOS, contact NetFood support by email at amministrazione@netinformatica.eu. You can include support@hubrise.com in copy for a coordinated follow-up between our two teams.

Include in your request the name of your HubRise account, its HubRise identifier and the location to connect. For more information, see Location Name and ID.

Disconnect NetFood

To disconnect NetFood from HubRise, contact NetFood support.

If you need to temporarily stop receiving orders from HubRise, you can block the connection between NetFood and HubRise instead. For more information, see Block or Disconnect App.