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How to Create a Deal in Uber Eats?

Uber Eats menus do not natively support deals, such as a pizza + drink combination at a discounted price. However, Uber Eats items with a specific structure are interpreted as deals by Uber Eats Bridge. This page describes the conventional structure you need to use to create deals.

If your EPOS supports deals, and you want to receive them in your Uber Eats orders, you have the following two options:

  • If you push your HubRise catalog into Uber Eats with Uber Eats Bridge, deals are automatically created with the correct format on Uber Eats.
  • If you manually create your menu with Menu Maker, the catalog management tool in Uber Eats back office, create your deals following the steps on this page.

Deal Structure

In Menu Maker, there are two main building blocks: items and modifier groups.

To create a deal, you need to create the following structure using items and modifier groups:

  • Deal (Item)
    • Deal line 1 (Modifier group)
      • Product 1 (Item)
      • Product 2 (Item)
      • Product 3 (Item)
    • Deal line 2 (Modifier group)
      • Product 1 (Item)
      • Product 2 (Item)
      • Product 3 (Item)

For example, if you have a deal with pizzas and drinks, use the following structure:

  • Pizza + Drink Deal (Item)
    • Choose your pizza (Modifier group)
      • Pizza Margherita (Item)
      • Pizza Napoli (Item)
      • Pizza Diavola (Item)
    • Choose your drink (Modifier group)
      • Coca-Cola (Item)
      • Pepsi (Item)
      • Beer (Item)

To ensure that Uber Eats Bridge sends the correct information to HubRise when customers order a deal, follow this convention:

  • The ref code of the item that represents the deal, in this case Pizza + Drink Deal, must start with DEAL-, followed by the ref code of the deal in your EPOS.
  • Items in the deal lines must have the same ref code they have in your EPOS.

Step-By-Step Guide to Create a Deal

The following sections explains the steps required to create deals.

1. Create the Products

To create the individual products that are part of every deal line follow these steps:

  1. Log in to your Uber Eats back office.
  2. Select Menu > Items, then click New item.
  3. Fill in the details for your product.
    • Enter the name of the product, for example Pizza Margherita 8".
    • Under Sell item on its own, select No. Product name and sell item on its own choice
    • Under Default price, if choosing this product requires a surcharge, enter the surcharge amount. Otherwise, enter 0.
    • Expand Extra details, then under External data, enter the ref code of the product. Ref code under extra details
    • Optional: Fill in the other relevant fields in the page.
  4. To confirm the product, click Save.
  5. Repeat the process for all the other products that are part of the deal lines. Click Duplicate to use the current product as a starting point for the next ones.

2. Create the Modifier Groups

After creating all the products, to group them together within a modifier group follow these steps:

  1. Select Menu > Modifier groups, then click New group.
  2. Fill in the details of your modifier group.
    • Enter the name of the modifier group, for example Choose your pizza.
    • In the Add item field, select all the products that are part of the product, then click Add. Modifier group name and products
    • Drag the products in the order you want them to appear on the list.
    • In the Rules section, enter the following values:
      • Minimum number of options a customer must select: 1
      • Maximum number of options a customer can select: 1
      • How many times can customers select any single option: 1 Modifier group rules
  3. To confirm the modifiers group, click Save.
  4. Repeat the process for all the deal lines that are part of the deal. Click Duplicate to use the current modifier group as a starting point for the next ones.

3. Create the Deal

Finally, to create the product that represents the deal and attach the modifier groups to it follow these steps:

  1. Select Menu > Items, then click New item.
  2. Fill in the details for the deal.
    • Enter the name of the product, for example Pizza + Drink Deal.
    • Under Sell item on its own, select Yes.
    • Under Categories, select the category that contains the deal.
    • Under Default price, enter the total price of the deal. Deal name
    • Expand Customise item, then click Add modifier group. From the modifier groups list, select the modifier group that contains the products. Add all the deal lines that are part of the deal, then click Add. Deal customisation
    • Expand Extra details, then under External data, enter DEAL-, followed by the ref code of the deal. Deal details
    • Optional: Fill in the other relevant fields in the page.
  3. To confirm the deal, click Save.
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