How Do I Configure HubRise for Uber Eats Disposable Items to Show In My EPOS?

When placing an order on the Uber Eats platform, customers may request disposable, single-use items like utensils, straws and napkins. To receive this request in your EPOS, or other apps connected to your HubRise account, you need to configure Uber Eats Bridge accordingly.

Not all Uber Eats restaurants offer their customers the option to request disposable items. By default, this feature is disabled on Uber Eats. To enable it, you need to contact Uber Eats support. HubRise recommends configuring it in your EPOS even if it's currently disabled, in case you decide to use it in the future.

To configure the Uber Eats Bridge disposable items on HubRise, follow these steps:

1. Create a Disposable items product in your EPOS, and take note of the ref code.
2. Open your HubRise back office. If you have access to multiple Accounts, select the Account containing the restaurant to configure.
3. Go to CONNECTIONS.
4. Identify the Uber Eats Bridge, and click Open.
5. Select Configuration on the top menu tab.
6. Find Special items > Disposable items ref code field in the configuration page and add your EPOS disposable items product ref code. For example 1245.
7. Click Save.

For more information about Uber Eats Bridge configuration, see Configuration.